Flexible Administrative Assistance

Virtual, On-site, Customized Hourly & Part-time Packages, Projects

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Executive Assistance

Are you a busy leader and you have a lot on your plate? Would you like to concentrate on leading your team, prospecting new customers and generating revenue but feel bogged down by administrative duties at work or even in your private life?

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General Administrative Assistance for Busy Offices

Do you need help keeping your office running when there are bottlenecks, your administrator is off, you have special projects or you just need to be up-to-date with your administrative duties? 

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Go Global

Are you located outside of Vancouver, BC, Canada and you need reliable assistance here? 

Perhaps you are an International or Vancouver based company and you are working with a German company and so you occasionally need a German speaking assistant?

Virtual assistance is assistance no matter where you are! 

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Hello! I’m Carmen

Flexible Administrative Assistant

My passion is to assist you in all administrative matters! With over 20 years of experience in corporate administrative and customer service settings, I have the knowledge and  experience to help you take your business to the next level. 

During these trying times, you need reliability and flexibility. I am experienced in working remotely (virtually) as well as on-site and look forward to tailoring my methods to your needs. Through all the positions I have worked in, in Canada and reaching beyond, I have gathered transferable skills and techniques to help you stay on top of the many tasks your company and department faces and take some of the organizational work off your hands. Let’s free up some of your time so that you can devote more time to the projects and ideas that inspire you! Through my past experience with many wonderful teams around the world, I have seen a wide diversity in management and leadership styles over the years and look forward to integrating into yours!  

How can I assist you to make YOUR life better?

My Background

My Expertise

Self-motivated & action oriented – Flexible & adaptable – Pro-active & ready to assist you!

During all my years in the administrative world I have worked:

  • with multi-cultural, cross-functional teams
  • for a number of different leaders and have experienced different leadership styles
  • in a wide range of unique settings – showroom, shop floor office, single office, open concept office and my own home

I have gained valuable skills  and experience in positions such as:

  • Senior Executive Assistant
  • Office Manager
  • Service Advisor
  • Dispatcher
  • Warranty & Sales Administrator
  • And by being part of the Great Place To Work initiatives and a Social Ambassador to the company

During my career, I have been actively involved in the set-up of two successful business operations from the beginning to full operation:

  • A brand-new car dealership in Quebec
  • A production plant in BC

Additionally, I have created my own Flexible Administrative Assistance business carmenkopp.com from the ground up.

     

    Check out my Linkedin:

    "Carmen helped me to get out of a difficult situation this summer by assisting a sick relative in Vancouver while I wasn’t able to come (covid). I don't have words to describe here how thankful I am. She was reliable, caring, efficient and helped with so many different issues. Always in the best possible way. I would highly recommend her to everyone who would need some assistance or help with very variable problems."

    Tanya, Quebec

    "We needed help for the last couple of months taking care of a range of administrative issues in Vancouver but could not safely travel there ourselves due to the pandemic. Carmen was a lifesaver for us! She helped us take care of business on the ground while we were remote. She was always extremely professional and efficient- including at times helped us find a better solution than we’d originally suggested! In these uncertain times, being able to get professional administrative help on flexible terms is fantastic!"

    Anna, Boston MA

    "I worked with Carmen for many years. She was very professional and a team player. Carmen was proficient in all aspects of the projects she was working on as well as giving positive feedback on how to improve our processes moving forward. I wouldn’t hesitate in using her expertise in the future ."

    James

    I worked with Carmen for a number of years when I was the Vancouver-based Engineering, Computer Science and Math Co-op Coordinator for the University of Victoria (UVic). Without exception, Carmen was on top of every minute detail all the while maintaining an openness and genuine enthusiasm for the work that she was doing. I am able to say on behalf of UVic that during this period I was employed in that role (I am now retired!) all of the staff who encountered Carmen responded enthusiastically to her. I am able to recommend her without reservations.

    Pamela J. Welgan – (Retired) Engineering Computer Science, Math Co-op Coordinator @ University of Victoria

    Click Here

    "Not only has Carmen honed her administerial skills for the better part of 20 years (and it shows,) what sticks with me from our time working together is the unbridled positivity she brings to an office, project or team, regardless of the situation. I would often swing by for a chat at those earliest of starts, just for a quick boost!"

    Jack Yates MEng, former technologist for Mercedes-Benz Fuel Cell 

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    Frequently Asked Questions

    Select a question below to find out more

    What are the steps in hiring you as my Flexible Administrative Assistant?

    1. Please contact me via the contact link to schedule our first meeting
    2. I will send you my calendar and you can choose a time that is convenient for you
    3. We will have a 30 minute Zoom, Microsoft teams or Skype meeting or telephone call to discuss the administrative assistance you require
    4. I will get back to you within 24 – 36 hours with my suggestions how I can assist you, which package would work for you or if your required assistance could be project-based

    What are your working hours?

    I typically work conventional business hours, however, I have the flexibility to set my own hours and will work with you to determine what works best for you and for your operations

    I am in the Pacific timezone, however, I will try as much as possible to accommodate the clients’ needs by working in different time zones

    Will there be a contract and a confidentiality agreement to protect my and my clients' privacy?

    Yes, absolutely. Once you have decided on the package that suits your needs and we discussed and agreed on the tasks, method of communication and timeline, I will send you a contract and the confidentiality agreement

    How will we communicate and how often?

    During your on boarding we will discuss your preferred method of communication: e-mail/phone, Zoom, Microsoft teams or Skype as well as the frequency

    Is there an extra charge on rush projects? Will you be available on evenings and weekends?

    In general I believe a pro-active approach is a lot more cost efficient than rush projects. However, I understand that there could be unexpected rush jobs once in a while. Please contact me and we will see how I assist you in such a situation. Sometimes there are simple solutions

    Evenings or weekends – as I mentioned above, I have the flexibility to set my own hours and will do so in order to assist as best as possible

    How will you be protecting my data?

    I use enterprise-grade security and monitoring services to ensure the confidentiality, availability, and integrity of my client’s data

    Contact Me 

     

    For a Free 30 Min Consultation…

    Get In Touch

    Vancouver, BC, Canada

    carmen_kopp@hotmail.com

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